Your responsibilities

Your general responsibilities

You have certain general responsibilities:

To allow us access to your property to carry out repairs, annual safety checks and any inspections that are necessary.
To keep the inside of your home in good repair and in a clean and safe condition.
To decorate the inside of your home to a reasonable standard, including filling minor cracks or holes in walls (unless it has an Artex finish).
To let us know when you notice a repair is needed and to take action to prevent it getting worse.
To repair and maintain any fixture, fitting or appliance you have put in.
To take action to prevent and control condensation.
To take action to prevent pipes from freezing or bursting.
To arrange for the repair of any damage that has been caused by you or a member of your family or a visitor or by forced entry by the Police.

You are expected to do these yourself, or arrange and pay to get them done:

Cleaning extractor fans.
Fitting additional locks to doors or windows.
Replacing glass in windows or doors unless you can prove that the cause of the damage was outside your control.
Replacing keys or locks when keys are lost or broken, or you get locked out.
Adjusting doors, particularly when you have new carpets fitted.
Fitting draught excluders to doors or windows.
Fitting curtain rails and hat or coat hooks.
Replacing clothes lines, posts and rotary driers, except in common areas or sheltered accommodation.
Replacing light bulbs, fluorescent tubes or starters, and electric plugs (not sockets).
Resetting trip switches.
Testing and cleaning smoke detectors. If yours is battery operated (not mains wired) you also need to replace the battery when it gets low.
Trying to clear blocked basins, sinks, baths and toilets.
Repairing or replacing toilet seats.
Replacing plugs and chains on baths, basins and sinks.
Descaling shower heads.
Fitting wastes and supply pipework for washing machines and dishwashers (if not already provided) and vents for tumble driers.
Keeping gully grids clear of leaves etc.
Maintaining general garden paths (not those leading to front/back doors).
Repairing fencing, steps, patios, sheds, or garden features not originally provided by Cherwell District Council or us.
Replacing TV aerials unless communal.
Getting chimneys swept at least once a year (if used for wood or coal fires).