Sheltered Properties

With over 1,000 properties Charter and Banbury Homes are the largest providers of sheltered housing in the Cherwell District area. 

What is Sheltered Housing?

Sheltered housing is independent, self contained accommodation (bungalows and flats) specially designed to meet the needs of older people.

Some housing is specially adapted to meet the needs of people with physical disabilities and is equipped with:

• Wider doorways
   
• Handrails
    
• Ramps
   
• Walk in showers

We have a number of sheltered housing schemes which have a range of communal facilities that residents can use if they wish.  These include:

• Common rooms with kitchen facilities
   
• Guest bedrooms for visitors

People living in our sheltered housing also have the benefit of a 24 hour emergency call system and support service.

What Support is Available?

The support service we provide aims to help older people live as independently as possible.  However, we are not able to provide personal or nursing care.

We employ a team of fully trained Supported Housing Officers who will respond to any emergency calls and visit tenants on a regular basis to check on their welfare.

How Do I Apply?

Cherwell District Council (CDC) operates the housing list for the Cherwell area.  If you feel that you would benefit from a move to sheltered housing, you should apply to CDC for re-housing.  CDC will advise you regarding the choice based lettings system. It should be noted that anyone nominated by CDC for sheltered housing will have to assessed for their support needs proir to being accepted.

If I Am Nominated What Happens Next?

A member of our rents team will arrange to meet you to view the property.  The Supported Housing Officer (SHO) responsible for the scheme will come along to meet you, and to answer any questions.

... And When I Move In?

Once you have moved into your new home, the SHO will contact you to:

• Answer any questions you may have
   
• Demonstrate the alarm system
   
• Check your details for our records
   
• Prepare a Support Plan to identify any unmet support needs you may have.  Once agreed with you, the Support Plan will be updated on a regular basis.
   
• agree the frequency of calls you would like (e.g. daily, weekly, none at all).

The SHO will visit you during a core time of Monday - Friday  9am - 5pm.

Should you need help outside of those hours, or at the weekend, activate your alarm and our team of mobile SHOs will respond to your call, giving you the security of 24-hour support should you need it.